Anyone who has ever worked in customer service can tell you that it’s one of the most hellish experiences on the planet. Okay, maybe we’re exaggerating, “a job’s a job” right? Work a year in a customer service job and you might think differently.
An artist who calls themselves the “customer service wolf” or the “apex retail predator” has created a series of comics that illustrated just how grueling and obnoxious it is dealing with customers on a daily basis. Not just any customers, however, only the ones that are rude.
The artist also has a funny way of introducing rules of the animal kingdom into a mundane retail environment like a bookstore. These customer service comics will have you laughing regardless if you’ve ever worked in a place like this or not.
1) Wolf Indeed: This comic features our lead character, the “customer service wolf” preparing for their day as he opens the store. Like any retail environment, there’s always that one annoying customer waiting outside for you to open. This artist plays with this concept by introducing a funny predatory notion from the animal kingdom.
2) Not French: This comic is pretty self-explanatory. Sometimes customers just refuse to see anything other than their own perception of something.
3) Managers Won’t Help You: Believe it or not, if a customer service representative is telling you about a policy, rest assured a “manager” isn’t going to come in and fix everything for you. This comic illustrates how calling a manager is more like calling in your wolf pack!
4) Wrong Store: Retail is full of ridiculous surprises. Sometimes customers come in and ask for something that VERY OBVIOUSLY you don’t carry at your establishment. But then later down the line, these questions lead to obtaining the said product, even if it seems ridiculous to have in stock.
5) The Small Things: Sometimes, it’s the small things that get you through the day when you work in retail. Something as simple as smelling new inventory product can liven up your mood. Sad, isn’t it?
6) Animal Kingdom Humor: This is a prime example of how the “Customer Service Wolf” introduces the animal kingdom into the retail reality. Instead of bringing meat home, the wolf brings back books to his den, which is appreciated by everyone.
7) Naughty Bunnies: This is such a common thing that occurs in any bookstore. Many old ladies are caught reading stories like this and feel shame for it, so they end up trying to play it off like they were doing something else. In this case, the illustrator uses a bunny which is a fitting metaphor.
8) NOPE: Sometimes customers do and say things so cringe-worthy, it leaves you scarred for life.
9) Gift Wrapping: Sometimes we tell customers things in order to get them away and out of our faces quicker. Especially during the holiday season if we’ve put enormous time and effort into gift wrapping an item, only to be asked if we removed the price tag.
10) Obvious Questions: Sometimes customers ask you the dumbest most obvious questions, and you have to smile regardless. Sometimes they’re innocent enough, but sometimes they make you legitimately angry.
11) Staff Privilege: Sometimes there are rules that apply to customers but not to staff members. These rules should always be enforced, because STAFF PRIVILEGE, YO!
12) Not What You’d Expect: Sometimes you see a customer that you think might be really awesome. They might even be super attractive. That is… until they bring up the items they want to purchase and you judge them 100%.
13) Lazy Animals Will Not Be Tolerated: This comic really illustrates how the rules of the animal kingdom can illustrate the rage we are feeling sometimes about what customers say and do in our midst.
14) Funny Play On Words: This “guest signing” author wrote a book on stress, but they’re also a bunny. Now that they are around these customer service wolves, they’re feeling stress regardless.
15) Avoidance Is Necessary: Sometimes dealing with a barrage of demanding customers can be so draining, you need to hide for a few minutes to collect yourself. It’s important to remember you’re only human.
16) Anticipation: Sometimes we anticipate customer needs so quickly, it appears as though we’re giving amazing customer service, where in reality we just want them to get the heck out of our lives. True say.