Almost everyone who has ever worked in the service industry understands or has experienced dealing with people who make you want to roll your eyes into the back of your skull. It’s basically part of the job description.
Unfortunately, the most basic level of manners that are taught to toddlers i.e, saying please and thank you, have become either obsolete or too redundant for the mass consumer. We’re certain that if you walk into any retail store, you will witness at least one customer being flippant or even down-right rude to an employee.
A coffee shop owner in Roanoke, Virginia noticed the trend and was fed up with dealing with rude customers, so he decided to do something hilarious about it. “I decided because I need to solve all the injustices of the world, to start charging more for people who didn’t take the time to say hello and connect and realize we’re all people behind the counter,” Austin Simms says.
He put up a sign in front of his coffee shop indicating their new pricing policy, which now charges a higher price depending on your level of rude. As it turns out, people weren’t willing to pay extra to be rude. They just want to do it for free.
According to Simms, he wrote the message out on the board on Sunday. By Monday, it was in a newspaper in England, and on Wednesday, a parade of cameras had shown up.
To his surprise (but not to ours because the idea is genius), the sign went viral. Simms fought the noble fight, and social media lauded him for it.
Hopefully, this trend spreads to the rest of the service industry. We can all afford to be pleasant and wouldn’t we all be happier that way? If this story teaches you anything, it’s that manners go a long way. Be kind to one another, folks.
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